Gunn JCB Shrewsbury
March Way, Shrewsbury, SY1 3JE

Field Service Engineer

Salary: £14.50 to £18.50
Working Pattern: Full Time
Contract Type: Permanent
Hours: 40
Closing Date: Wed 17 Dec 2025 - 01:00 am UTC
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Field Service Engineer

The Opportunity – Field Service Engineer

Please note that this is an opportunity to be employed by Gunn JCB

About the role:

We’re looking for a skilled Service Engineer to join the team at Gunn JCB, servicing a wide range of JCB machinery. This role offers variety, responsibility, and the chance to work for an organisation that values quality and customer satisfaction. You’ll play a key part in diagnosing faults, carrying out repairs, and ensuring our customers receive exceptional service.

 

What does this role involve day to day?

·       As this is a field-based role, you'll be required to travel around the area of the Shrewsbury Gunn JCB Depot.

·       Servicing and maintaining all JCB equipment.

·       Carrying out routine maintenance, thorough examinations, and after-service repairs.

·       Diagnosing faults, repairing, and testing equipment.

·       Ordering parts and liaising with the service office to update customers.

·       Completing paperwork electronically via a laptop.

·       Undertaking risk assessments and ensuring safe working practices.

·       Working flexibly, including outside normal hours when required.

·       Maintaining high standards of quality and customer satisfaction.

 

This will be suited to you if…

·       You’re a qualified engineer in this or a similar industry.

·       You have experience working on plant equipment within construction or industrial applications.

·       You have strong knowledge of hydraulics, engines, electrics, and fault diagnosis.

·       You hold a full, clean driving licence.

·       You’re flexible, proactive, and able to work independently.

·       You have good communication skills and are competent with paperwork and computer systems.

·       You have a positive attitude and the ability to adapt to new technology.

·       Previous main dealer experience is an advantage.

 

What happens next?

This role has been advertised on behalf of Gunn JCB. Our Resourcing Team will send applications to Gunn JCB, who will review and manage the application process. We’ll keep in touch throughout the process but if you have any questions, please get in touch at recruitment@jcb.com 

 

We value diversity and welcome applications from candidates from all backgrounds.

We’re committed to ensuring our recruitment process is fair and inclusive. If you face any accessibility challenges with your online application and require additional support, you have the option of speaking to a member of our Recruitment Team who can support you to complete an application in an alternative format. If you would benefit from this support, please email recruitment@jcb.com, and a member of the team will be in touch.

Recruitment Agencies: JCB does not accept any speculative approaches to present candidates for advertised vacancies. 

You are applying for...
Field Service Engineer
Salary: £14.50 to £18.50
Working Pattern: Full Time
Contract Type: Permanent
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Equality, Diversity and Inclusion
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We collect the following information to monitor our recruitment selection processes to offer fair and equal opportunities for all applicants.
In accordance with the Equality Act 2010, these details are strictly for monitoring purposes only and the information you provide is not visible to our recruitment team as part of your application.
Disability
According to the definition of disability do you consider yourself to have a disability?
?
Under the Equality Act 2010 the definition of disability is if you have a physical or mental impairment that has a 'substantial' and 'long-term' adverse effect on your ability to carry out normal day to day activities. Further information regarding the definition of disability can be found at: www.gov.uk/definition-of-disability-under-equality-act-2010.
Criminal Convictions
Have you been convicted of any criminal offence(s) which are not spent under the rehabilitation act 1974.
?
We ask anyone who wants to join our team if they have any unspent criminal convictions. This doesn't mean we won't consider your application, but we need to assess the relevance against the nature of the role and whether the conviction(s) mean the role isn't suitable.
Questions
Do you already have the right to work in the UK without restrictions? Yes/No
Do you currently work at JCB? Yes/No
As part of your application process, we'll need to share your application and CV to Gunn JCB, are you happy for us to do so?
As this is a field-based role, can you please confirm you’re happy to travel around the area of the Shrewsbury Gunn JCB Depot?
Do you hold a full, clean driving license?
What is your notice period?
If you are made an offer of employment with JCB, do you require permission to work in the UK e.g. a Skilled Worker Visa/Certificate of Sponsorship, Yes / No - if Yes please provide detail
?
We ask this because we're interested in your suitability.
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