Sales Planner

The Opportunity – Sales Planner

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About the role: 

Sales Planning plays a critical role within the JCB Sales operation, ensuring we can meet customer demand while maintaining efficient and effective business operations. As a Sales Planner, you will be responsible for coordinating order requirements across multiple business units and factories worldwide, helping to balance customer needs with operational capabilities.

Reporting to the Sales Planning Manager, you will work closely with Regional Sales Teams, Product Teams, Manufacturing Facilities, and Group Finance, acting as a key link between departments to ensure accurate planning and successful order fulfilment.

This is a fast-paced and highly collaborative role, offering exposure to a wide range of JCB products, systems, processes, and global stakeholders.

What does this role involve day to day? 

• Act as the primary point of contact between global Regional Sales teams, Product teams, and Manufacturing Facilities regarding customer order planning requirements.
• Maintain and manage customer order books using SAP as the primary data source.
• Produce, analyse, and develop reports to support planning activities and business decision-making.
• Balance customer requirements with operational constraints, ensuring the best possible outcomes for all stakeholders.
• Manage competing priorities across multiple business units, factories, and regions.
• Respond to customer and internal stakeholder queries regarding order prioritisation and delivery scheduling.
• Work closely with operational teams to negotiate solutions and resolve planning challenges.
• Partner with Group Finance to ensure machine orders are planned in line with customer credit limits and financial controls.
• Attend and regularly lead Sales and Operational Planning meetings, providing data-driven insights, recommendations, and updates on your areas of responsibility.
• Continuously identify opportunities to improve planning processes, reporting, and ways of working.

This will be suited to you if… 

• Excellent attention to detail and the ability to manage large volumes of information accurately.
• Strong analytical skills and confidence working with data to support decision-making.
• Advanced Microsoft Excel skills, with SAP experience being advantageous.
• A proactive, self-motivated approach and the ability to work independently.
• A naturally curious mindset, always seeking opportunities to improve processes and drive efficiencies.
• Strong communication and stakeholder management skills, with the ability to build and maintain effective working relationships across different teams and locations.
• Well-developed negotiation and influencing skills, capable of finding practical solutions where there is no clear-cut answer.
• The ability to remain organised and effective when managing multiple priorities and deadlines.

What happens next? 

Ordinarily, our Resourcing Team reviews and shortlists CVs. If shortlisted, you’ll speak to one of our Recruiters to discuss the role further. Our interview process usually consists of an initial team’s interview followed by an in-person interview. We’ll keep in touch throughout the process but if you have any questions, please get in touch at recruitment@jcb.com  

What’s in it for you? 

This is your chance to join a company that values expertise not only in rewards but also in real employee care. At JCB you don’t just get a competitive salary, 33 days’ holiday and access to our company pension—you can also use our onsite gym, in-house doctor and dentist. We have an ULEV car scheme available for our employees too. Then there’s the JCB Rewards Hub, which gives you discounts with high street retailers. Feel like biking to work? There’s our Cycle to Work Scheme. 

We value diversity and welcome applications from candidates from all backgrounds. 

We’re committed to ensuring our recruitment process is fair and inclusive. If you face any accessibility challenges with your online application and require additional support, you have the option of speaking to a member of our Recruitment Team who can support you to complete an application in an alternative format. If you would benefit from this support, please email recruitment@jcb.com, and a member of the team will be in touch. 

Recruitment Agencies: JCB does not accept any speculative approaches to present candidates for advertised vacancies.