Receptionist

The Opportunity - Recpetionist

About the role:

JCB Insurance are recruiting for an Office Receptionist and Admin Support colleague to provide a professional, welcoming and efficient front-of-house service while supporting the Management Team with day-to-day administrative duties.

Owned by JCB Excavators, JCB Insurance is an independent general insurance broker focused on delivering tailored insurance solutions and exceptional customer service. This role will be central to the smooth running of the office, helping ensure visitors, clients, colleagues and suppliers receive a professional and positive first impression of the business.

Full time, Monday to Friday 9am to 5pm. Flexible holidays

What does this role involve day to day?

· Provide a professional front-of-house reception service, welcoming visitors and colleagues and ensuring they are directed appropriately.

· Answer and manage incoming calls, taking accurate messages and transferring enquiries to the relevant team members.

· Support the Management Team with diary coordination, meeting room bookings, preparation of meeting papers and general administration.

· Assist with the preparation, formatting, filing and distribution of documents, correspondence and reports.

· Handle incoming and outgoing post, deliveries and general office supplies, ensuring the office environment remains organised and well presented.

· Work closely with colleagues across the business to support excellent service standards, confidentiality and compliance with internal procedures.

This will be suited to you if…

· You have previous reception, office administration or customer service experience and enjoy being the first point of contact for a business.

· You are professional, approachable and confident when dealing with visitors, clients, colleagues and external contacts.

· You have strong organisational skills, a keen eye for detail and the ability to manage a varied workload with changing priorities.

· You are comfortable using Microsoft Office applications, including Outlook, Word and Excel, and are willing to learn internal systems.

· You understand the importance of confidentiality, accuracy and good record keeping within a regulated insurance environment.

· You are a positive team player who can also work independently, using initiative to keep office processes running smoothly.

What happens next?

Ordinarily, our Resourcing Team reviews and shortlists CVs. If shortlisted, you’ll speak to one of our Recruiters to discuss the role further. Our interview process usually consists of an initial team’s

interview followed by an in-person interview. We’ll keep in touch throughout the process but if you have any questions, please get in touch at recruitment@jcb.com

What’s in it for you?

This is your chance to join a company that values expertise not only in rewards but also in real employee care. At JCB you don’t just get a competitive salary, 33 days’ holiday and access to our company pension—you can also use our onsite gym, in-house doctor and dentist. We have an ULEV car scheme available for our employees too. Then there’s the JCB Rewards Hub, which gives you discounts with high street retailers. Feel like biking to work? There’s our Cycle to Work Scheme.

We value diversity and welcome applications from candidates from all backgrounds.

We’re committed to ensuring our recruitment process is fair and inclusive. If you face any accessibility challenges with your online application and require additional support, you have the option of speaking to a member of our Recruitment Team who can support you to complete an application in an alternative format. If you would benefit from this support, please email recruitment@jcb.com, and a member of the team will be in touch.

Recruitment Agencies: JCB does not accept any speculative approaches to present candidates for advertised vacancies.