Lead Site Administrator

The Opportunity – Lead Site Administrator

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What does this role involve day to day?

• Being an ambassador for the JCB and business operations team 

• Understanding and applying operations policies and procedures consistently and fairly, using judgement & knowledge to support line managers and the wider team 

• Providing an unparalleled JCB experience to both internal and external customers 

• Answering incoming calls; taking messages and re-directing calls as required 

• Producing a range of documents including letters/emails and presentations 

• Organising meetings and events ensuring that appointments are realistically planned with regard to timing and venue; venue, catering and resources are booked appropriately; and preparing materials to support the event 

• Managing the collation of weekly and monthly Operations MI reporting 

• Actively seeking ways to improve and enhance operational processes whilst ensuring existing process compliance 

• Arranging both internal and external operational  events 

• Ensure that all filing, both paper and electronic, complies with GDPR data protection guidelines. 

• Applying knowledge and feedback from others to contribute to service improvement 

• Ordering of general and printed stationery for the business unit  

• Raising orders via SAP & Ariba 

• Assisting with DHL shipments via the DHL website 

This will be suited to you if:

• You have proven experience of working as an administrator in a fast paced environment.

• You’re committed to providing good customer service with a drive for continuous improvement. 

• You’re a data driven individual who's experienced working with systems and Microsoft Applications to generate reports, capture data and produce Management Information for the Operations team and wider business.

• You’re professional and confident with great written and spoken skills. 

• You’re a leader of compliance within the Operations Team with high attention to detail ensuring the accuracy of information and processes are maintained at all times.

• You’re highly organised with the ability to manage a varied programme of work, and manage others’ expectations.

• You have the ability to work in an agile manner in a demanding and sometimes reactive workplace.

• You have a high degree of teamwork is fundamental to all aspects of this role. You will be an enthusiastic, flexible and proactive individual with strong inter-personal skills, capable of applying policies and processes to professional operational standards.

What happens next?

Ordinarily, our Resourcing Team reviews and shortlists CVs. If shortlisted, you’ll speak to one of our Recruiters to discuss the role further. Our interview process usually consists of an initial team’s interview followed by an in-person interview. We’ll keep in touch throughout the process but if you have any questions, please get in touch at recruitment@jcb.com 

 What’s in it for you?

This is your chance to join a company that values expertise not only in rewards but also in real employee care. At JCB you don’t just get a competitive salary, 33 days’ holiday and access to our company pension—you can also use our onsite gym, in-house doctor, dentist and visiting optician. We have an ULEV car scheme available for our employees too. Then there’s the JCB Rewards Hub, which gives you discounts with high street retailers. Feel like biking to work? There’s our Cycle to Work Scheme.

We value diversity and welcome applications from candidates from all backgrounds.

We’re committed to ensuring our recruitment process is fair and inclusive. If you face any accessibility challenges with your online application and require additional support, you have the option of speaking to a member of our Recruitment Team who can support you to complete an application in an alternative format. If you would benefit from this support, please email recruitment@jcb.com, and a member of the team will be in touch.

Recruitment Agencies: JCB does not accept any speculative approaches to present candidates for advertised vacancies.