Payroll & Benefits Administrator

The opportunity - Payroll & Benefits Administrator

About the role:

We are currently recruiting for an experienced administrator to join our Payroll and Benefits team in Rocester, Staffordshire.  The role is immediately available.

You will play a key role within the Payroll & Benefits team in providing effective and efficient administration in the delivery of service, support and advice to employees and liaison with third party providers as required.

This role will provide the right candidate with the opportunity to work in a fast-paced team, with an emphasis on continuous improvement and the chance to be involved in and deliver projects alongside your administration workload.

What does this role involve day to day?

· Maintenance of employee benefit and payroll data and the updating of benefit membership data to third party providers

· Day to day management of queries via post, email inbox and telephone

· Manage the completion of month end and year end reconciliations and benefit renewals

· Liaising with benefit providers in resolving queries

· Support the preparation and running of annual processes, including the annual pay and bonus reviews.

· Provide regular updates to analytics for management information.

This will be suited to you if

· You’re able to deliver excellent customer service at all times with excellent communication and interpersonal skills

· You have proven experience in an administration role and looking to further their career in the Payroll and Benefits function

· You’ve experience of providing customer service and interacting with people

· You’re experienced with HRIS systems

· You’re confident communication style and able to deal with queries efficiently and competently

· You have the Ability to handle confidential information with discretion.

· Excellent numeracy and analytical skills and proficient in Microsoft Word and Excel

· Able to work within an established team and with experience of working with high volumes and tight deadlines, with personal accountability to organise and prioritise your own workload, whilst demonstrating careful diligence and adhering to all mandatory audit requirements

What happens next?

Ordinarily, our Resourcing Team reviews and shortlists CVs. If shortlisted, you’ll speak to one of our Recruiters to discuss the role further. Our interview process usually consists of an initial teams interview followed by an in-person interview. We’ll keep in touch throughout the process but if you have any questions, please get in touch at recruitment@jcb.com 

What's in it for you?

This is your chance to join a company that values expertise not only in rewards but also in real employee care. At JCB you don’t just get a competitive salary, 33 days’ holiday and access to our company pension—you can also use our onsite gym, in-house doctor, dentist and visiting optician. We have an ULEV car scheme available for our employees too. Then there’s the JCB Rewards Hub, which gives you discounts with high street retailers. Feel like biking to work? There’s our Cycle to Work Scheme.

We value diversity and welcome applications from candidates from all backgrounds.

We’re committed to ensuring our recruitment process is fair and inclusive. If you face any accessibility challenges with your online application and require additional support, you have the option of speaking to a member of our Recruitment Team who can support you to complete an application in an alternative format. If you would benefit from this support, please email recruitment@jcb.com, and a member of the team will be in touch.

Recruitment Agencies: JCB does not accept any speculative approaches to present candidates for advertised vacancies.