Aftermarket Sales Manager- Major Accounts Europe

The Opportunity - Aftermarket Sales Manager- Major Accounts Europe

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About the role:

As Aftermarket Sales Manager- Major Accounts Europe you will be responsible for building relationships with major customers who operate across Europe, understanding their needs, and developing and implementing the aftermarket strategy in order to achieve sales targets and business objectives. The role will require regular travel around Europe and involve close collaboration with JCB Machine Sales, Dealers and the Aftermarket team based at JCB’s World Parts Centre in the UK.

What does this role involve day to day?

· Develop and implement the aftermarket major account strategy to support key customers across Europe and deliver business growth. Ensure that the process is integrated within all aspects of the business effectively.

· Manage a portfolio of high-value, strategic accounts across Europe, ensuring strong, long-term relationships and exceptional customer satisfaction. Understand and articulate customers aftermarket requirements and capabilities per region to provide a solution.

· Collaborate with JCB Sales, Aftermarket teams and the Dealer network to develop solutions and drive the necessary changes required to meet customers needs.

· Prepare and deliver presentations and proposals to customers and dealers, and negotiate contracts and agreements for new business opportunities.

· Conduct market research to identify trends, opportunities for growth and competitor offering for all markets and feedback to the central teams.

· Monitor and analyse parts sales performance and service metrics to identify areas for improvement and target opportunities.

· Regular travel across Europe

 This will be suited to you if

· You have extensive experience and understanding of the Aftermarket (Service & Parts) preferably within the construction, agricultural or automotive industry. Commercial experience preferred over technical knowledge.

· You have proven experience in B2B sales, implementing strategy and managing complex solutions with large organisations across multiple regions.

· You have exceptional interpersonal skills, with the ability to communicate with customers and internal stakeholders at all levels and across business functions.

· You are based in Central Europe and must be fluent in English and German, and proficient in an additional European language.

What happens next?

Ordinarily, our Resourcing Team reviews and shortlists CVs. If shortlisted, you’ll speak to one of our Recruiters to discuss the role further. Our interview process usually consists of an initial teams interview followed by an in-person interview. We’ll keep in touch throughout the process but if you have any questions, please get in touch at recruitment@jcb.com 

What’s in it for you?

This is your chance to join a company that values expertise not only in rewards but also in real employee care. At JCB you don’t just get a competitive salary, 33 days’ holiday and access to our company pension—you can also use our onsite gym, in-house doctor, dentist and visiting optician. We have an ULEV car scheme available for our employees too. Then there’s the JCB Rewards Hub, which gives you discounts with high street retailers. Feel like biking to work? There’s our Cycle to Work Scheme.

We value diversity and welcome applications from candidates from all backgrounds.

We’re committed to ensuring our recruitment process is fair and inclusive. If you face any accessibility challenges with your online application and require additional support, you have the option of speaking to a member of our Recruitment Team who can support you to complete an application in an alternative format. If you would benefit from this support, please email recruitment@jcb.com, and a member of the team will be in touch.

Recruitment Agencies: JCB does not accept any speculative approaches to present candidates for advertised vacancies.