Control Room Operator

The Opportunity - Control Room Operator

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About the role:

We are looking for a Control Room Operator to work in the JCB Security Control Room and join our dedicated and motivated team based at World Headquarters. The successful candidate will show a high level of self motivation and ability to make decisions under pressure while adhering to guidelines, policies and procedures. They must be a strong team player and flexible with 24/7 shift working, have strong communication skills and be able to deal with people professionally and courteously at all levels of the company.

Shifts are 12 hours on a 4 on 4 off pattern with a float month every 5 months

Ideally they will have experience in CCTV and hold a relevant CCTV SIA Licence as well as an SIA Door Supervisors Licence

What does this role involve day to day?

· Monitoring of CCTV

· CCTV investigations

· Dealing with large amount of telephone calls and intercom calls in a professional and courteous manner

· Receiving and dealing with intruder and fire alarms

· Prioritising jobs deploying Security Staff accordingly

· Accurate recording of all occurrences

· Incident report writing

· Monitoring the Security Operation across the Group

· Ensuring the Safety and Welfare of all Security staff on duty

·Strict compliance with Data Protection / GDPR policies

· Other Front Line Security duties as required

This will be suited to you if

· You are an Excellent Communicator

· You are a team player

· You have CCTV experience

· You are computer literate

·  You Have knowledge of the Data Protection Act and GDPR

· Ability to work and make and make important decisions under pressure

· You have a security background but not essential

· Ideally hold CCTV and Door Supervisors SIA licence but not essential

·Have the capacity to work 12 hour shift pattern covering nights and week

What happens next?

Ordinarily, our Resourcing Team reviews and shortlists CVs. If shortlisted, you’ll speak to one of our Recruiters to discuss the role further. Our interview process usually consists of an initial teams interview followed by an in-person interview. We’ll keep in touch throughout the process but if you have any questions, please get in touch at recruitment@jcb.com 

What’s in it for you?

This is your chance to join a company that values expertise not only in rewards but also in real employee care. At JCB you don’t just get a competitive salary, 33 days’ holiday and access to our company pension—you can also use our onsite gym, in-house doctor, dentist and visiting optician. We have an ULEV car scheme available for our employees too. Then there’s the JCB Rewards Hub, which gives you discounts with high street retailers. Feel like biking to work? There’s our Cycle to Work Scheme. 

This is your chance to join a company that values expertise not only in rewards but also in real employee care. At JCB you don’t just get a competitive salary, 33 days’ holiday and access to our company pension—you can also use our onsite gym, in-house doctor, dentist and visiting optician. We have an ULEV car scheme available for our employees too. Then there’s the JCB Rewards Hub, which gives you discounts with high street retailers. Feel like biking to work? There’s our Cycle to Work Scheme.

We value diversity and welcome applications from candidates from all backgrounds.

We’re committed to ensuring our recruitment process is fair and inclusive. If you face any accessibility challenges with your online application and require additional support, you have the option of speaking to a member of our Recruitment Team who can support you to complete an application in an alternative format. If you would benefit from this support, please email recruitment@jcb.com, and a member of the team will be in touch.

Recruitment Agencies: JCB does not accept any speculative approaches to present candidates for advertised vacancies.