JCB Golf and Country Club
Rocester, ST14 5HY

Golf Operations Supervisor

Salary: Competitive Salary
Working Pattern: Full Time
Contract Type: Permanent
Apply Now
Golf Operations Supervisor

How we 'Show Up' at JCB

ALWAYS LOOKING FOR A BETTER WAY
100 %
CAN DO ATTITUDE
100 %
PEOPLE AT THE HEART
100 %
PRIDE IN JCB
100 %
SENSE OF URGENCY
100 %

The Opportunity – Golf Operations Assistant (Seasonal)

Click here for our Careers & Life at JCB pages   

About the role:

The JCB Golf & Country Club, is constructed on a 240-acre site sat next to the multi- national engineering and construction giant JCB. Set in rolling Staffordshire countryside and boasting a 7308-yard par 72 championship golf course, the course was designed to not only host our corporate members and guests, but to include an annual professional championship. For 2025 we are proud to announce we will host the LIV tour event as their sole event to be held on U.K soil.

Due to an expansion to member and guest services provided for the upcoming season, a rare opportunity has become available to join our Golf Operations Team here at JCB Golf & Country Club. Upon golfers’ arrival to the property our golf operations team are the first face our golfers interact with and as the face of the business we are searching for enthusiastic, hardworking, and presentable individuals with a golfing background to work alongside our current team to provide outstanding member and guest services leaving memorable experiences along the way.

 

What does this role involve day to day?

Leading the team on shift, managing the golfers and guests’ journey, communicating effectively with all teams across the estate.

Assist the golf operations managers with overseeing the day-to-day operations including: arrival, bag drop, practice facilities, on-course services and post golf services.  

To be included in the Duty Mangers Rota’s, taking responsibility of the property during your shift

Prepare & Manage staff rota’s and the team’s holiday for the HOD’s approval

Interacting with our guests, always warm, professional, helpful and doing everything you can to exceed their expectations, playing your part in making their visit with us world class in every way

Attending any relevant daily/weekly meetings.

 

This will be suited to you if:

Currently established in a similar role, you have an outstanding track record of customer service achievements

Your attitude and approach are always fresh; no matter how many times an issue has been presented to you, to your guest it’s the first time

Taking great pride in all that you do, you know your contribution is critical for both our guest and your team member experiences; you constantly look for opportunities to enhance the guest experience and drive positive changes within your team

You make sure you and your team maintain a high standard of personal presentation through very particular grooming, presenting a professional and organised working environment at all times

Highly motivated and possessing an immense sense of pride in your work; you're passionate about delivering the high standards for our guests in line with the Country Clubs brand

You have a positive “can do” attitude to solving problems in a professional and courteous manner

A strong team player with great communication skills and an enthusiastic approach; you're well organised and punctual with an eagle eye for detail

Flexibility is crucial and must work 5 days out of 7 including weekends

 

What happens next?

Ordinarily, our resourcing team reviews and shortlists CVs. If shortlisted, you’ll speak to one of our recruiters to discuss the role further. Our interview process usually consists of an initial team’s interview followed by an in-person interview. We’ll keep in touch throughout the process but if you have any questions, please get in touch at recruitment@jcb.com 

 

What’s in it for you?

This is your chance to join a company that values expertise not only in rewards but also in real employee care. At JCB you don’t just get a competitive salary, 33 days’ holiday and access to our company pension—you can also use our onsite gym, in-house doctor, dentist and visiting optician. We have an ULEV car scheme available for our employees too. Then there’s the JCB Rewards Hub, which gives you discounts with high street retailers. Feel like biking to work? There’s our Cycle to Work Scheme.

 

We value diversity and welcome applications from candidates from all backgrounds.

We’re committed to ensuring our recruitment process is fair and inclusive. If you face any accessibility challenges with your online application and require additional support, you have the option of speaking to a member of our recruitment team who can support you to complete an application in an alternative format. If you would benefit from this support, please email recruitment@jcb.com, and a member of the team will be in touch.

Recruitment Agencies: JCB does not accept any speculative approaches to present candidates for advertised vacancies. 

You are applying for...
Golf Operations Supervisor
Salary: Competitive Salary
Working Pattern: Full Time
Contract Type: Permanent
OR
Equality, Diversity and Inclusion
?
We collect the following information to monitor our recruitment selection processes to offer fair and equal opportunities for all applicants.
In accordance with the Equality Act 2010, these details are strictly for monitoring purposes only and the information you provide is not visible to our recruitment team as part of your application.
Disability
According to the definition of disability do you consider yourself to have a disability?
?
Under the Equality Act 2010 the definition of disability is if you have a physical or mental impairment that has a 'substantial' and 'long-term' adverse effect on your ability to carry out normal day to day activities. Further information regarding the definition of disability can be found at: www.gov.uk/definition-of-disability-under-equality-act-2010.
Criminal Convictions
Have you been convicted of any criminal offence(s) which are not spent under the rehabilitation act 1974.
?
We ask anyone who wants to join our team if they have any unspent criminal convictions. This doesn't mean we won't consider your application, but we need to assess the relevance against the nature of the role and whether the conviction(s) mean the role isn't suitable.
Questions
Do you already have the right to work in the UK without restrictions? Yes/No
At JCB our roles are based onsite on a full time basis (our World Headquarters has an Employee canteen, gym, access to onsite Occupational Health team, Dentist and visiting Optician). Please confirm that by continuing with your application, you can be based onsite on a full time basis
What are your salary expectations?
If you are made an offer of employment with JCB, do you require permission to work in the UK e.g. a Skilled Worker Visa/Certificate of Sponsorship, Yes / No - if Yes please provide detail
?
We ask this because we're interested in your suitability.
Please upload your CV
Simply drag and drop your CV here, or select a file from your machine
Drop here upload_file
For Security purposes you can only upload the following types of documents:
Documents (.doc, .docx, .pdf)
Images (.jpg, .jpeg, .png)
The following sections are incomplete
Personal Details
Equality, Diversity and Inclusion
Disability
Criminal Convictions
Questions
CV
?
Once you are happy with your application please click 'submit application' below
You may also be interested in…

Assistant Greenkeeper

JCB Golf and Country Club
Permanent
Full Time
Competitive Salary

Senior Greenkeeper in Training

JCB Golf and Country Club
Permanent
Full Time
Competitive Salary

Golf Operations Assistant (Seasonal)

JCB Golf and Country Club
Permanent
Full Time
Competitive Salary